Erica Ruscigno

Jira coach and implementation specialist

About

Hi, nice to meet you!

I am a CSM® & PMP®-Certified Senior Technical Program Manager hailing from Toronto, Canada. In my career, I have experience driving diverse teams of software engineers and interaction designers to create groundbreaking products. I have managed builds of all sizes, from 6-week rapid prototypes to multi-million dollar platforms, while maintaining a focus on continuous process improvement and quality.

My interests lie specifically in process creation and improvement for product-development teams. I have consulted at several B2B & B2C tech startups to help ensure their growth meets their potential. I have also implemented JIRA at companies of various sizes, and have a proven track record to improve team velocity by over 25% in 3 months.

I’d love to talk to you about how I can help your team thrive. I’m looking forward to connecting.

Philosophy

I listen to your team and help guide them toward a scalable and maintainable solution. There are no one-size-fits-all solutions when it comes to your team’s process.

Mission

My mission is to empower teams to work as the best high-performing unit that they can, while maximizing their business value to your organization.